How To Order

First thing’s first, we need to take impressions of your ears. Now this can be achieved in a number of ways. However, it is important that your ears are free of wax before impressions are taken, please see Impressions for further information.

Where To Find Us

See us at a show...

Our team of technicians travel to shows and exhibitions all over the UK. We attend shows for all our specialist groups, whether motor sport, music, industry, swimming, shooting, communications and so on. It is highly likely that if you attend these shows, we attend these shows. Check out our events page for our calendar of events for the coming year.

Visit us at our offices...

You might like to visit our offices at 13 Moorfield Road, Orpington, Kent, BR6 0HG for fitting. If you wish to do so please call our sales team on +44 (0) 1689 876885 to make an appointment with one of our technicians. It’s important to call beforehand as our technicians may be attending shows or on a visit.

We also have open days on some Saturdays. We are as flexible as circumstances allow in this.

Arrange for us to visit you...

We are happy to send out a representative to visit your company or club for the purpose of taking impressions for your employees or club members. If you would like to arrange a visit please call our sales team on +44 (0) 1689 876885, or e-mail us.

You could use a local Audiologist...

At ultimate we have a network of approved agents located throughout the UK who you can visit to have your impressions taken.

View this link to find your nearest agent, and e-mail or call our sales team on +44 (0) 1689 876885 for details.

What happens at the fitting?

Stage one

We inspect your ears to ensure we are able to take a good impression - a simple and painless process.

Stage two

We insert our sponge blocks to ensure our impressions are at the correct depth in the ear canal.

Stage three

We insert our impression material into your ear to achieve a perfect impression of your ear. This is allowed to cure in the ear for five minutes.

Stage four

We remove the impressions and manufacture your ear protectors in our own production lab to your specification and colour choice.

After that?

Your completed protectors and your impressions are dispatched to an address of your choosing. Your protectors should give you years of faultless service but in the event of a problem please contact our support team on +44 (0) 1689 876885 or e-mail them.